Privacy Policy
Effective and last updated: August 8, 2026
1. Who we are
This website is operated by Xunxian Guanqi Soy Protein Fiber Co., Ltd. We are the controller of personal information collected through this site. Our registered address is at the intersection of Jing'er Road and Wei'liu Road, Industrial Cluster Zone, Xunxian, Hebi, Henan, China.
2. Information we collect
When you submit an inquiry, we collect your name, company, email address, optional phone number, area of interest, target product form, message, selected language, submission time, and IP address used for service security. We do not ask for identity documents, payment details, or other sensitive personal information in this form.
3. Why and how we use it
With your explicit consent, we use this information to answer inquiries, provide material or sample information, arrange business contact, prevent spam, and maintain service security. Inquiry records are stored in a controlled server file and notification is sent through the company's designated 163 Mail account.
4. Retention
Inquiries that do not become a cooperation project or order are retained for no more than 12 months and then automatically deleted. If an inquiry becomes a business relationship, records necessary for contract performance, accounting, or legal obligations may be retained separately under applicable requirements.
5. Sharing and international transfer
We use service providers such as Alibaba Cloud and NetEase 163 Mail only as needed for hosting and email notification. We do not sell personal information, use inquiry data for unrelated advertising, or plan to transfer it outside China. We may respond to regulators or courts when legally required.
6. Cookies
The site currently uses no advertising, profiling, or third-party analytics cookies. Technical information necessary to complete network requests is not used for cross-site tracking.
7. Your rights
You may request access, correction, a copy, or deletion of your information; withdraw consent; or ask for an explanation or object to our processing. Withdrawal does not affect processing completed before withdrawal. We may verify your connection to a record before fulfilling a request.
8. Security and children
We use encrypted transport, access controls, least privilege, and limited retention. This business website is not directed to children under 14. Please contact us if a child submitted information by mistake.
9. Contact
To exercise your rights or ask about this policy, email 18300693600@163.com or call +86 18300686163. We normally respond within 15 business days.
10. Changes
If the purposes, categories of data, or sharing arrangements materially change, we will update this page and obtain renewed consent where required.